Microsoft Instructor | IT Support & Systems Specialist
EXECUTIVE PROFILE
Faizan is a Microsoft Instructor with over 7 years of experience in IT support, system administration, and end-user training. He specializes in delivering practical training focused on real-world IT operations, ensuring learners gain hands-on skills that are immediately applicable in professional environments.
With strong expertise in service management tools like ServiceNow, Faizan is known for his structured approach to issue resolution, user support, and system management. His training emphasizes clarity, efficiency, and problem-solving, making complex IT concepts easy to understand.
PROFESSIONAL EXPERIENCE
- 7+ years of experience in training and IT support operations
- Delivered hands-on training in system administration and user support
- MCSA
AREAS OF EXPERTISE
- Microsoft Windows Server Administration
- Active Directory Management
- IT Support & Issue Resolution
- Service Desk Operations (ServiceNow)
- End-User Support & Troubleshooting
CERTIFICATIONS
- MCSA (Microsoft Certified Solutions Associate)
- MCITP (Microsoft Certified IT Professional)
- Microsoft Windows Server Administration Certification
Teaching Focus
Practical IT skills, real-world troubleshooting, and efficient system management.
